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MQS DMS Modules
 
 

 
MQS DMS is a modular package, consisting of:
 
 
The purpose of this section is to provide a brief overview of how each module works, and the relationships between them.
 
 

 
 
Sales and Customer Relationship Management:
The Sales module has been designed specifically for a salesperson within a particular division, or for a sales team. It is only accessible by the sales people, and the Dealer Principal.
 
Sales collects the pertinent client information required for either a quotation or the beginnings of a sale. This greatly reduces the the workload of the Finance and Insurance team with regards data capture. The information collected includes:
 
  1. The name, ID Number, and address of the client.
  2. Client demographics.
  3. The required vehicle, including trim levels, options, and accessories.
    This information is pre-loaded and is available via a "point-and-click" system, there is no need to manually enter it, thereby reducing human error and possible discrepencies.
 
Once this information is collected, a base price of the vehicle and the value of the options selected is calculated, giving a monetary total to the quotation.
 
The salesperson has the ability to include a deposit figure, as well as any trade-in details (again via the "point-and-click" system, and these values will be deducted giving a representation of the total finance amount.
 
Once these details have been entered, they are both printable and savable for future reference. Should the client have finance pre-approved, or wish to intiate the sale, the system will either print out or generate an electronic Offer To Purchase.
 
The Multi-Branch feature of DMS was introduced to limit inter-branch competition within a group. Individual sales people from different branches of the same company will be unable to under-quote one another in an attempt to secure the sale, as the system provides a centralised group database.
 
Should the client require or request time to shop around for other options, and then come back at a later stage, the information is stored, and can be easily retrieved, updated or modified, and the Offer To Purchase initiated.
 
 
Finance and Insurance: