Last Modified: 15 June 2009; 12:00 PM Central African Time (GMT +2)

MQS DMS respects your privacy and is committed to protecting it. This Privacy Policy is to inform you about the choices you can make about the way your information is collected online and how that information is used. The official website of MQS DMS has been structured in such a way as to allow visitors to the website to browse and find information without having to identify themselves or reveal any personal information. Note that by accessing this website, you are consenting to the information collection and use practices as described in this Privacy Policy.

This Privacy Policy applies to the official website of MQS DMS, as well as any other websites and domains owned by MQS DMS. It also applies to any wholly owned subsidiaries of MQS DMS.

The MQS DMS official website may provide hypertext links to third-party websites. These hypertext links are provided solely for your convenience and information. If you access the hypertext links, you will be leaving the MQS DMS official website. MQS DMS does not own or control the third-party websites or their privacy practices, which may differ from MQS DMS. No representations or endorsements are made about third-party websites. This Privacy Policy does not cover any personal information that you give to unrelated third parties. You are encouraged to review the privacy policies of any company before submitting personal information. Some third-party companies may choose to share personal information with MQS DMS; that sharing is governed by that third-party company’s privacy policies.

Personal information is information that is associated with your name or personal identity. MQS DMS uses this personal information to understand better your needs and interests, and to provide you with better service. Any personal information that you choose to provide us with will be used solely to support your customer relationship with MQS DMS. The trust that you place in MQS DMS is taken very seriously, and your personal information will not be sold, rented or leased to others.

Personal information may be requested from you in certain areas of the MQS DMS official website. This is to allow us to contact you to provide a service or carry out a requested transaction such as receiving information about products and services, ordering electronic mail newsletters, entering competitions, signing up for events or training, joining a limited access area or service, applying for employment or when purchasing and or downloading products. The information requested may include your name, title, organization or company name, electronic mail addresses, addresses, telephone and facsimile numbers, mobile telephone numbers, identity numbers, credit card information, employment and educational background, contact preferences, further information about your current employer and job functions, and or usernames and passwords.

In order to personalize our websites, communications or services and improve our products and or services, additional information regarding personal and professional interests, demographics and experiences with our products and services. This information is optional.

The website may collect certain information about your visit in order to allow us to improve the website, analyse trends and administer the website. This information may include, without limitation, the name of your Internet Service Provider, the Internet Protocol (IP) address through which you access the Internet, the date and time of your access to the website, the pages that you access at the website, and, if applicable, the Internet address of the website from which you linked directly to our website. Some of the features available at the website may collect information about your hardware and or software.

Certain services available provide you the ability to interact with MQS DMS employees, experts in the requested field, and with other users to share news and knowledge about a particular topic. In order to prevent your electronic mail address being collected and used by others for inappropriate and or harmful purposes, you are advised to read the “Guidelines for Electronic Mail Addresses and Privacy” contained in this Privacy Policy.

MQS DMS uses the personal information collected at this website to provide you with the requested service or services, to carry out the requested transaction or transactions and to help us to better understand your needs and interests.

In support of these uses, MQS DMS may use personal information to provide more efficient and effective customer service, to improve the website and any related products and or services, and to simplify usage of the website by eliminating the need to repeatedly enter the same information. The information may also be used to customize the website to particular preferences and or interests of the users. In order to provide a more consistent experience, information collected with the website may be combined with information collected from the services available to you. Personal information may also be combined with information you provide MQS DMS through other sources, including, but not limited to, product registration, call centres or public events such as seminars and trade shows.

With your permission, your personal information will be used to provide you with important information about the products and or services that you are using, including, but not limited to, updates and notifications. Additionally, with your permission, your personal information may be used to send you information about other products and or services, and or may be shared with MQS DMS partners, so they may send you information about their products and or services.

Website visitation data is merged with anonymous demographic information for research purposes, and this data may be used in aggregate to provide content that is more relevant. In limited-access areas of the website, with your approval, your personal information with be merged with website visitation data to provide you with personalized content. This feature is optional.

If you elect to sign up for newsletters or agree to receive promotional electronic mail, MQS DMS may use customized links or similar technology to track the hypertext links you select. The data collected may be associated with your personal information to provide focused electronic mail communications. All communications will provide you with the facility to unsubscribe to the service.

Some services available may provide the ability to publicly display certain personal information, such as a MQS DMS partner who wishes to publish contact information as part of a business service. This feature is optional.

MQS DMS may, on occasion, hire other companies to provide limited services on their behalf, such as website hosting, packaging, mailing and delivering prizes and providing feedback to customers. These companies are provided with the personal information required to deliver the service. They are required to maintain the confidentiality of the agreement and are prohibited from using that information for any other purpose.

Credit card information is used only for payment processing and fraud prevention. Sensitive personal information is collected only to facilitate the decision of our financial service providers and this information will be shared only with your permission. Credit card information and sensitive personal information is not used for any other purposes by our financial service providers or by MQS DMS and will not be kept for longer than necessary to provide the services, unless you request for credit card information is retained for future purposes.

Personal information may be disclosed if required by law, or in the good faith belief that such an action is necessary to conform to the requirements of the law or comply with legal process that is served on MQS DMS or its website. Personal information may also be disclosed in the good faith belief that such an action is necessary to protect and or defend the rights of property of MQS DMS and its website. Personal information may also be disclosed in the good faith belief that such an action is necessary to act in urgent circumstances to protect the personal safety of MQS DMS employees or agents, members of the public and or users of MQS DMS products and or services.

Personal information that is collected at this website or through the associated services may be stored and processed in the Republic of South Africa or in any other country in which MQS DMS or its affiliates, subsidiaries or agents maintain facilities. This transferral of information is for the purposes of data consolidation, storage and simplified customer information management. By using this website and or any of the associated services, you consent to any such transfer of information outside of your country of residence.

Except as otherwise stated in this Privacy Policy, personal information that you provide to MQS DMS will not be shared outside of MQS DMS and its controlled subsidiaries and affiliates without your permission. Be aware that this Privacy Policy and any choices that you make at this website will not necessarily apply to personal information you may provide to MQS DMS in the context of other, separately owned, MQS DMS products and or services.

Periodic electronic mails may be sent out by MQS DMS informing you of technical services or security issues related to a product and or service you have requested, or to confirm that you requested a product and or service. In some of the services offered by MQS DMS, contact with the customer is viewed as an intrinsic part of the service. You will be unable to unsubscribe to these mailings, as they are considered to be an essential part of the service or services you have chosen.

MQS DMS strives to keep personal information collected accurate and complete. Technology management processes and policies have been implemented to maintain customer information accuracy. Periodic requests may be sent to customers by MQS DMS to ensure that their personal information is accurate and up to date.

Access to your information will be provided, including making reasonable efforts to provide you with online access and the opportunity to change your information. To protect your privacy and security, reasonable steps will be taken to verify your identity before access to your personal information is granted. Certain areas of the website may limit access to specific individuals through the use of passwords and other personal identifiers.

Should you require to view the personal information you have provided us, as well as subscriptions to services and communications, contact our offices and after your identity has been verified, we will send you a the requested information. This information will be sent through a medium of your choice. Should you require to change any personal information, and the facility is not available at the website, contact our offices, and after your identity has been verified, you will be allowed to make changes to your personal information that we have.

For contact details, follow the appropriate hypertext link found at this website.

MQS DMS is committed to protecting the information you provide. In order to prevent unauthorized access, disclosure or use, to maintain data accuracy and to ensure the appropriate usage of the information, MQS DMS has in place a variety of security technologies, physical, managerial and security procedures.

The information you provide to us is stored on a computer server with limited access that is located in a controlled facility. The information may also be stored in printed form in a storage facility with security systems and controlled access.

When sensitive data such as credit card information is collected and or transferred, the Secure Socket Layer (SSL) Protocol is used. This protocol is designed to make the information unreadable by anyone other than the designated addressee. Credit card numbers are used only for processing payments. As part of real-time payment processing, MQS DMS may subscribe to fraud management services. These services give you and MQS DMS an extra level of security to guard against credit card fraud and to protect your financial data.

MQS DMS will not sell, rent, or lease your personal information with other parties. Your personal information will not be shared with third parties except in responding to your requests. Your permission will be requested when you submit your information. MQS DMS shares customer information across MQS DMS owned business entities and companies working on our behalf, but only as described in the section “Usage of Personal Information” set out above.

MQS DMS may contact with third parties, including, but not limited to, service providers and suppliers, in order to provide a more complete service to the customer. Personal information may be shared with them, and they are compelled to comply with the requirements detailed in the section “Usage of Personal Information” as set out above. MQS DMS may be required to share personal information as detailed in the section “Usage of Personal Information” by law enforcement action, subpoena, or local law.

MQS DMS and its related entities could merge with, or be acquired by, another business entity or some or all of their respective assets could be required. If such a merger or acquisition occurs, every reasonable effort to notify you in the event that we share with the merging or acquiring entity some or all of your personal information in order to continue to serve you.

This website and or the associated services may make use of a passport system to provide registration and sign-in services. In order to sign in using a passport system, you will have to provide your electronic mail address and a password. A single passport account will allow you access to all the services that make use of the passport system.

Due to a recent increase in unsolicited junk mail, including advertisements and sometimes malicious messages that contain viruses sent to the posters in public forums, users are advised to avoid posting to any public forum using their real electronic mail address. MQS DMS is committed to fighting unsolicited electronic mail from a technological perspective.

In order to help avoid receiving unsolicited electronic messages, make use of the following suggestions.

1. Use a modified electronic mail address that users can understand but the unsolicited mail programmes cannot automatically pick up. For example, if your electronic mail address is “anonymous@mqsdms.com” use “anonymous@mqsdms.com.invalid” instead. In this case, the unsolicited mail programme will send an electronic mail to the invalid electronic mail address, and other users will know to exclude the extra terms when sending you an electronic mail.
2. Use a secondary electronic mail address that is separate from your primary account when posting to public forums.

If you are already receiving unsolicited electronic mail addresses, make use of the following suggestions:

1. Use an Internet Service Provider that uses technology to help filter unsolicited electronic mail messages. Check with your Internet Service Provider to see what services they offer.
2. Do not reply to the sender. Unsolicited messages you receive may include instructions on how to remove yourself from the mailing list. In most cases, these instructions confirm to the sender that they have reached a working electronic mail address. Unless the service is a service that you know you have subscribed to, ignore the messages.
3. Report unsolicited electronic mail senders to your Internet Service Provider or to the owner of the Internet service.
4. Set up filters that assist in blocking unsolicited electronic mail. Refer to your software documentation for further assistance in this regard.

MQS DMS is committed to protecting the privacy needs of children, and encourages parents and guardians to take an active role in their children’s online activities and interests. This website is a general audience website, and does not knowingly collect any personal information from children under the age of 13, nor is it targeted towards children under the age of 13.

This website, and HTML formatted electronic mail newsletters and promotional electronic mail messages sent from it, may contain web beacons. A web beacon (sometimes called a single-pixel or a clear GIF) is an electronic image that can recognize certain types of information on a visitor to the website’s computer. This information may include the visitor’s cookie number, time and date of a page viewing and a description of the page where the web beacon is placed.

Web beacons are used to allow MQS DMS to count users who have visited certain pages at this website, and to deliver co-branded services. Web beacons may also be included in communications in order to determine whether messages sent have been opened and or acted upon. Third party service providers may place some of these web beacons to help determine the effectiveness of our advertising campaigns and or electronic mail communications. These service providers may use these web beacons to place a permanent cookie on your computer. Doing this allows the service provider to recognize your computer each time you visit certain pages or electronic mails and to compile anonymous information in relation to those page views.

Web beacons may be used in conjunction with cookies to compile aggregated statistics about website usage, such as how many visitors clicked on key elements (such as hypertext links or graphics) on a particular page or newsletter. Aggregated statistics may be shared with partner companies.

You may render some web beacons unusable by rejecting their associated cookies. MQS DMS prohibits web beacons from being used to collect or access your personal information.

Cookies may be used to ensure the integrity of any registration processes and to personalize the website for the user. A cookie is a small text file that is placed on your hard disk drive by the server hosting the website. Cookies cannot be used to run programmes or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a server in the domain that issued the cookie to you. Accepting the cookies used on this website does not give access to your personal information, but does allow MQS DMS to identify your computer.

MQS DMS may make use of cookies when you browse this website, request information, register for certain services or make a purchase.

The primary purpose of cookies is to provide a convenience feature to save time. For example, cookies help the website to recall your preferences on subsequent visits to the website. This simplifies the process of delivering relevant content and eases website navigation. When you return to the website, information you previously provided can be retrieved, so you can use the customized features of the website.

Cookies can be classified as either session cookies or permanent cookies. Session cookies are removed from your computer after you leave the website and close the browser. Their function is to provide aggregated information about website traffic and usage, in order to allow us to provide more relevant information and making the website easier to navigate. Permanent cookies remain on your computer until you manually remove them. They are used to facilitate shopping, registration services and personalization services. Cookies can keep track of what you have selected to purchase as you continue to shop, and can remember usernames and passwords so you do not have to enter the information repeatedly.

Most Internet browsers automatically accept cookies, but you can selectively accept cookies or reject cookies by modifying the preferences in your browser settings. Should you elect to decline cookies, certain features of this website may be unavailable to you, such as certain interactive features, and some websites may not display correctly.

MQS DMS does not post third-party advertisements on its website. However, third-party media companies may be used to place advertisements for MQS DMS products and or services on other companies’ websites. Should you view a website where MQS DMS advertisements appear, the online media company may place a cookie or web beacon on your computer. This is to allow the online media company to recognize that computer when it is used to return to that site, or to measure advertising response. Any data collected is anonymous and is not linked to any personal information on the user’s computer or on any MQS DMS database. Some communications delivered on behalf of MQS DMS by online media companies may use the same or similar technologies. In both cases, the online media company uses the data collected to measure advertising and content interest and relevance. MQS DMS does not have any form of access to any information collected by the online media company. In order to prevent online media companies placing cookies on your computer, you will need to visit their respective websites and use their cookie removal process or adjust the settings in your browser’s cookie filter accordingly.

This is information that is collected by MQS DMS that pertains to usage and service operation and is not associated with a specific personal identity. This data is collected to evaluate how visitors use this website.

Non-personal data that is collected may include the pages visited at this website, unique URLs visited within this website, browser type and IP addresses. Most of this data is collected via cookies and or other analysis technologies. MQS DMS may make use of cookies, web beacons and other technologies for data analysis and website personalization. MQS DMS may also place advertisements on other websites that may make use of cookies.

Refer to the sections “Usage of Web Beacons” and “Usage of Cookies” for information regarding the usage of web beacons and cookies within the website of MQS DMS.

MQS DMS gives you the choice of receiving information that compliments our products and or services. You have the option to subscribe to certain product- and service-specific information and company wide marketing communications. Company wide marketing communications may include new product information, an invitation to participate in market research, competitions, and or special offers. You have the choice with regards the medium used for receiving company wide marketing communications. You can choose your preferences at the data collection point or by following the instructions as set out in the section “Privacy Preferences” of this Privacy Policy.

Every effort is made to honour your preferences. These options may not apply to communications for the purpose of administering order completion, contracts, support, product safety warnings, and or driver updates.

MQS DMS gives you the ability to choose your preferences with regards both non-subscription services and subscription services. Non-subscription services include all requests for information, special offers, marketing messages and any other communications that are not specifically described as subscription services. Should you choose to receive these non-subscription services, you can specify your privacy preferences by contacting MQS DMS, the contact details can be found by following the appropriate hypertext link from this website. Ensure all communications include your name and contact details.

To opt-out of receiving communications you have specifically subscribed to, you can either select the “Unsubscribe” link in each communication, or return to the website page where you originally registered for the service and follow the unsubscribe instructions. You can also contact MQS DMS stating your request to unsubscribe from the specific service, the contact details can be found by following the appropriate hypertext link from this website.

Certain services offered by MQS DMS may be linked to services from unrelated third-party companies, some of which provide you with the option of sharing the personal information you provide with both the third-party company and MQS DMS. Examples of this include the ability to register software products from multiple vendors from a single MQS DMS website page, to request information from marketing and or solution partners or to enable order completion through a reseller. Personal information given to MQS DMS will not be shared with these third-party companies unless you give permission to do so.

Should you have any queries regarding this Privacy Policy, contact MQS DMS, the contact details can be found by following the appropriate hypertext link at this website. You must receive acknowledgement of your inquiry, otherwise contact us immediately.

The right to amend this Privacy Policy at any time is reserved. Refer to this Privacy Policy periodically to ensure you have read the current Privacy Policy. Should there be any material changes to this Privacy Policy, notification will be given to affected customers and a notice will be displayed on the Home page of this website.

It is important to stay informed about how we handle and protect the personal information that you provide to us. Note that the continued usage of this website and any associated services indicates your agreement to this Privacy Policy and any subsequent updates.

Your opinion regarding this Privacy Policy is important to us. Should you have any queries about this Privacy Policy, or if you believe MQS DMS has not adhered to this Privacy Policy, contact us immediately, the contact details can be found by following the appropriate hypertext link found at this website. We will use all commercially reasonable efforts to promptly determine and remedy the problem.

Any rights not expressly granted herein are reserved. Should you have any further queries, contact us immediately with "Privacy Policy " as the subject, the contact details being available at this website on the appropriate webpage.